AlertMePolkCounty is the County’s emergency notification system. The long-term goal of Polk County Emergency Management is to improve public safety by finding an affordable way to deliver emergency alerts to residents, and to register everyone in the County for emergency alerts. Emergency alerts are sent to residents via multiple methods (i.e., phone call, text, email). Residents are able to register themselves and their family members.
Emergency alerts include, but are not limited to:
- Tornado (Automatic)
- Flash Flood (Automatic)
- Flood
- High Winds
- Severe Thunderstorm
- Winter Storm
- Hurricane
- Tropical Storm
- Wildfire Threat
- Evacuation
- HAZMAT (Chemical threat)
Outreach Messages (non-emergency) include, but are not limited to:
- Shelter information
- Points-of-distribution for food, water and ice
Registration
You will need an e-mail address or phone number to create an account. Registration is immediate and does not require any additional steps. After registration, you can use the portal to add additional email addresses or phone numbers, update personal and address information, and add additional contacts.
As of 2/24/2023, AlertMePolkCounty switched emergency notification software systems. Previous users of AlertMePolkCounty were automatically uploaded into the new system and already have accounts created for them. If you are a previous user of AlertMePolkCounty and are attempting to register and receive a pop-up message that says "Email is already registered" or "Number is already registered", simply return to the login screen and click on Forgot your Password?. Then use the email or phone number to receive a temporary password. If using a phone number, the number must be able to receive text messages.
If you need assistance or do not have internet access, please call us at 936-327-6826 or come see us at 602 E Church Street, Suite 165, Livingston, Texas. We can register you in person or over the phone.
Testing
AlertMePolkCounty has scheduled quarterly tests of the emergency notification system. These are non-emergency alerts that are intended to serve only as a test of facilities and require no action to be taken by residents. These tests occur at 11 a.m. local time. The testing schedule is as follows:
- Wednesday, March 1, 2023
- Thursday, June 1, 2023
- Tuesday, September 5, 2023
- Friday, December 1, 2023